COBIT 2019 Foundation — Question 36

Which of the following is the MOST essential attribute of the highest process capability level (Level 5)?

Answer options

• A. Pursuit of continuous improvement
• B. Full achievement of the process's purpose
• C. Quantitative performance measures

Correct answer: A

Explanation

The correct answer is A because Level 5 emphasizes continuous improvement as a key feature, enabling organizations to adapt and enhance their processes over time. Options B and C, while important, do not capture the essence of ongoing evolution and refinement that defines the highest capability level.