COBIT 2019 Foundation — Question 21

What would be the PRIMARY -
reason for management to conduct a process capability assessment?

Answer options

• A. To better understand the current state as compared to the target
• B. To better understand the cost of implementing the improved process
• C. To better understand the current level of risk versus future risk

Correct answer: A

Explanation

The correct answer, A, highlights the importance of understanding how current processes perform in relation to desired targets, which is essential for effective management. Options B and C focus on costs and risk levels, which are relevant but not the primary reason for assessing capability, as the main goal is to evaluate current performance against expectations.