COBIT 2019 Foundation — Question 110

Which of the following alignment goals is located within the Learning and Growth dimension of the IT balanced scorecard (BSC)?

Answer options

• A. Competent and motivated staff with mutual understanding of technology and business
• B. Realized benefits from I&T-enabled investments and services portfolio
• C. Delivery of I&T services in line with business requirements

Correct answer: A

Explanation

The correct answer, A, focuses on developing a skilled and engaged workforce that understands both technology and business, which is essential for the Learning and Growth dimension. Options B and C are related to other dimensions of the IT balanced scorecard, specifically the Financial and Internal Process perspectives, respectively, and do not pertain to staff development or organizational learning.