COBIT 2019 Design and Implementation — Question 7

Which of the following is BEST suited for evaluating the performance of processes?

Answer options

• A. Key performance areas
• B. Aligned goals
• C. Capability levels
• D. Key goal indicators

Correct answer: D

Explanation

The correct answer, D, Key goal indicators, are specifically designed to measure and evaluate the success of processes against predefined objectives. The other options, while relevant to performance management, do not focus directly on the quantitative assessment of process efficiency.