COBIT 2019 Design and Implementation — Question 11

Which of the following is a KEY change enablement task that must be completed during the driver identification phase of an IT initiative?

Answer options

• A. Identify the business and governance drivers.
• B. Define high-level improvement targets.
• C. Assign high-level roles and responsibilities.
• D. Establish urgency for the changes needed.

Correct answer: A

Explanation

Identifying the business and governance drivers is essential as it lays the foundation for understanding what changes are necessary and why they are important. The other options, while important, focus on different aspects of the change enablement process that come after the drivers have been established.