Certified Information Systems Auditor (CISA) — Question 845

The objectives of business process reengineering (BPR) should PRIMARILY include:

Answer options

• A. incremental changes in productivity.
• B. organizational structure changes.
• C. system improvements.
• D. performance efficiencies.

Correct answer: D

Explanation

The correct answer, D, emphasizes that BPR aims to achieve significant improvements in performance efficiencies as a core objective. The other options, while relevant to organizational change, do not capture the primary focus of BPR, which is about achieving substantial performance gains rather than just incremental or structural changes.