Certified Information Systems Auditor (CISA) — Question 829

In order to be useful, a key performance indicator (KPI) MUST:

Answer options

• A. be approved by management.
• B. be changed frequently to reflect organizational strategy.
• C. have a target value.
• D. be measurable in percentages

Correct answer: C

Explanation

The correct answer is C because a KPI must have a target value to assess performance effectively. Options A and D, while important, do not directly define the utility of a KPI. Option B is incorrect as frequent changes can lead to confusion rather than clarity in measuring performance.