Certified Information Systems Auditor (CISA) — Question 498

When assessing whether an organization's IT performance measures are comparable to other organizations in the same industry, which of the following would be
MOST helpful to review?

Answer options

• A. Balanced scorecard
• B. IT governance frameworks
• C. Benchmarking surveys
• D. Utilization reports

Correct answer: C

Explanation

Benchmarking surveys are specifically designed to compare performance metrics across organizations within the same industry, making them the most useful tool for this assessment. While the balanced scorecard, IT governance frameworks, and utilization reports provide important insights into performance, they do not focus on comparative analysis with other organizations.