Certified Information Systems Auditor (CISA) — Question 477

Which of the following is MOST important to review when evaluating the performance of a critical web application?

Answer options

• A. Business-defined application response times
• B. Feedback from customer satisfaction surveys
• C. Roles and responsibilities for reporting
• D. Strategy for application performance monitoring in the cloud

Correct answer: A

Explanation

The correct answer is A, as business-defined application response times directly impact user experience and operational efficiency. While customer satisfaction feedback (B) and reporting roles (C) are important, they do not provide direct metrics on application performance. The strategy for performance monitoring (D) is relevant, but it is secondary to the actual response times that are defined by the business.