Certified Information Systems Auditor (CISA) — Question 386

Which of the following occurs during the issues management process for a system development project?

Answer options

• A. Configuration management
• B. Help desk management
• C. Contingency planning
• D. Impact assessment

Correct answer: D

Explanation

Impact assessment is crucial during the issues management process as it evaluates the effects of identified issues on the project. Configuration management, help desk management, and contingency planning are important aspects of project management but do not specifically address the evaluation of issues that arise during development.