Certified Information Systems Auditor (CISA) — Question 168

An IS auditor would MOST likely recommend that IT management use a balanced scorecard to:

Answer options

• A. assess IT functions and processes.
• B. indicate whether the organization meets quality standards.
• C. train and educate IT staff.
• D. ensure that IT staff meet performance requirements.

Correct answer: A

Explanation

The balanced scorecard is a strategic planning tool that helps organizations assess their functions and processes, making option A the correct choice. Options B, C, and D, while relevant to IT management, do not directly align with the primary purpose of a balanced scorecard, which focuses on performance measurement rather than quality standards, training, or performance requirements.