Certified Information Systems Auditor (CISA) — Question 1330

An IS auditor reviewing a job scheduling tool notices performance and reliability problems. Which of the following is MOST likely affecting the tool?

Answer options

• A. Administrator passwords do not meet organizational security and complexity requirements.
• B. The number of support staff responsible for job scheduling has been reduced
• C. Maintenance patches and the latest enhancement upgrades are missing
• D. The scheduling tool was not classified as business-critical by the IT department.

Correct answer: C

Explanation

The correct answer is C because missing maintenance patches and updates can lead to performance and reliability issues in software tools. Options A and B may affect security or staffing but do not directly relate to performance problems. Option D indicates a classification issue, which may affect prioritization but not the immediate functionality of the tool.