Certified Information Systems Auditor (CISA) — Question 1024

Which of the following would BEST help to ensure that an incident receives attention from appropriate personnel in a timely manner?

Answer options

• A. Implementing incident escalation procedures
• B. Completing the incident management log
• C. Broadcasting an emergency message
• D. Requiring a dedicated incident response team

Correct answer: A

Explanation

Implementing incident escalation procedures ensures that incidents are prioritized and directed to the appropriate personnel without delay. Completing the incident management log is important for documentation but does not directly affect the timeliness of attention given to incidents. Broadcasting an emergency message may raise awareness but does not guarantee that the right personnel will respond accordingly. A dedicated incident response team is beneficial but may not be available for all incidents, making escalation procedures more universally effective.