Certified in the Governance of Enterprise IT (CGEIT) — Question 67

Which of the following is the BEST way to ensure the continued usefulness of IT governance reports for stakeholders?

Answer options

• A. Establish a standard process for providing feedback.
• B. Rely on IT leaders to advise when adjustments should be made.
• C. Issue frequent service level satisfaction surveys.
• D. Conduct quarterly audits and adjust reporting based on findings.

Correct answer: A

Explanation

The correct answer is A because having a standard process for feedback ensures that stakeholders can consistently provide input, which helps keep the reports relevant. Options B and C rely too heavily on external input without a structured approach, and D may not be as timely or proactive in addressing stakeholder needs as establishing a feedback process.