Certified in the Governance of Enterprise IT (CGEIT) — Question 46

The board of directors of an enterprise has questioned whether the business is focused on optimizing value. The IT strategy committee's BEST action to address the board's concern is to:

Answer options

• A. initiate reporting and review of key IT performance metrics.
• B. form a technology council to monitor the efficiency of project implementation.
• C. conduct a portfolio review to assess the benefits realization of IT investments.
• D. conduct a benchmark to assess IT value relative to competitors.

Correct answer: A

Explanation

The best action is to initiate reporting and review of key IT performance metrics, as this directly addresses the board's concern about value optimization by providing measurable data. The other options, while useful, focus on monitoring or evaluating aspects of IT that may not directly answer the board's immediate question about value focus.