Certified in the Governance of Enterprise IT (CGEIT) — Question 41

A retail enterprise wants to leverage emerging technologies to create a new sales channel for its customers. However, IT has little experience with these technologies and is unsure if the proposed schedule can be met. Which of the following will BEST help to determine IT's ability to meet this need?

Answer options

• A. Conducting a resource gap assessment
• B. Defining business benefits realization metrics
• C. Reviewing the resource management policy
• D. Developing a target state enterprise architecture

Correct answer: A

Explanation

Conducting a resource gap assessment allows the organization to identify the resources and skills needed to meet the new technological demands. The other options, while valuable, do not directly address the immediate concern of assessing current capabilities against the new requirements.