Certified in the Governance of Enterprise IT (CGEIT) — Question 361

Which of the following is the BEST approach to assist an enterprise in planning for IT-enabled investments?

Answer options

• A. Enterprise architecture
• B. Service level management
• C. Task management
• D. IT process mapping

Correct answer: D

Explanation

The correct answer, IT process mapping, is essential as it provides a visual representation of IT processes, enabling better decision-making for investments. In contrast, enterprise architecture focuses more on the overall structure of IT systems, service level management deals with service delivery, and task management is concerned with individual tasks rather than strategic planning.