Certified in the Governance of Enterprise IT (CGEIT) — Question 327

Which of the following would be the BEST long-term solution to address the concern regarding loss of experienced staff?

Answer options

• A. Retain key staff as consultants.
• B. Establish a mentoring program for IT staff.
• C. Determine key risk indicators (KRIs).
• D. Implement knowledge management practices.

Correct answer: D

Explanation

Implementing knowledge management practices ensures that critical information and expertise are documented and shared within the organization, mitigating the impact of losing experienced staff. Retaining key staff as consultants, establishing a mentoring program, and determining KRIs are helpful, but they do not provide a comprehensive solution for preserving institutional knowledge.