Certified in the Governance of Enterprise IT (CGEIT) — Question 304

The use of an enterprise architecture framework BEST supports IT governance by providing:

Answer options

• A. key information for IT service level management.
• B. IT standards for application development.
• C. business information for IT capacity planning.
• D. reference models to align IT with business.

Correct answer: A

Explanation

The correct answer is A because an enterprise architecture framework provides crucial information that helps in managing IT service levels effectively. Options B, C, and D are related to other aspects of IT governance but do not directly address the critical role of information necessary for service level management.