Certified in the Governance of Enterprise IT (CGEIT) — Question 293

Which of the following is the MOST important outcome of a formal, documented IT policy?

Answer options

• A. Alignment with IT service management
• B. Communication of IT management intent
• C. Mapping of business objectives
• D. Resource optimization for enterprise initiatives

Correct answer: C

Explanation

The correct answer, C, highlights that a well-documented IT policy ensures that IT initiatives are aligned with the overall business objectives, which is crucial for organizational success. While the other options are important aspects of IT policy, they do not represent the primary outcome of formal documentation.