Certified in the Governance of Enterprise IT (CGEIT) — Question 276

An IT strategy committee wants to evaluate how well the IT department supports the business strategy. Which of the following is the BEST method for making this determination?

Answer options

• A. Capability maturity assessment
• B. IT balanced scorecard reporting
• C. IT controls assurance program
• D. Customer survey analysis

Correct answer: A

Explanation

A Capability maturity assessment effectively measures how well the IT department's capabilities align with business objectives, making it the best choice. While an IT balanced scorecard provides valuable insights into performance, it does not specifically assess maturity levels. IT controls assurance programs focus on compliance and risk management, and customer surveys primarily gauge user satisfaction rather than strategic alignment.