Certified in the Governance of Enterprise IT (CGEIT) — Question 259

From an IT governance perspective, which of the following would be the MOST significant impact of moving all IT applications to an external Software as a Service
(SaaS) cloud provider?

Answer options

• A. The necessity to update key risk indicators (KRIs)
• B. The integration of the IT department with business lines
• C. The improvement of IT service alignment with business
• D. The shift from service delivery to service management

Correct answer: C

Explanation

The correct answer is C because moving to a SaaS provider typically leads to better alignment of IT services with business needs due to the flexibility and scalability of cloud solutions. Options A, B, and D, while relevant to IT governance, do not have the same level of impact on the alignment of IT services with business objectives as option C does.