Certified in the Governance of Enterprise IT (CGEIT) — Question 240

When evaluating benefits realization of IT process performance, the analysis MUST be based on:

Answer options

• A. IT risk policies
• B. industry standard key performance indicators (KPIs).
• C. portfolio prioritization criteria.
• D. key business objectives.

Correct answer: D

Explanation

The correct answer is D because benefits realization should align with key business objectives to ensure that IT processes contribute effectively to the organization's goals. Options A, B, and C are important but do not directly relate to the ultimate objectives of the business.