Certified in the Governance of Enterprise IT (CGEIT) — Question 236

Which of the following provides the BEST information to assess the effective alignment of IT investments?

Answer options

• A. Total cost of ownership (TCO)
• B. IT balanced scorecard
• C. Net present value (NPV)
• D. IT delivery time metrics

Correct answer: B

Explanation

The IT balanced scorecard provides a comprehensive framework that aligns IT projects with business objectives, measuring performance across multiple dimensions. Total cost of ownership, net present value, and IT delivery time metrics, while useful, do not offer the holistic view needed for effective alignment assessment.