Certified in the Governance of Enterprise IT (CGEIT) — Question 226

An enterprise considers implementing a system that uses a technology that is not in line with its IT strategy. The business case indicates significant benefit to the enterprise. Which of the following is the BEST way to manage this situation within an IT governance framework?

Answer options

• A. Update the IT strategy to align with the new technology
• B. Reject based on non-alignment
• C. Initiate an operational change request
• D. Address as part of an architecture exception process

Correct answer: D

Explanation

The best approach is to address the situation through an architecture exception process, as it allows for a structured evaluation of the deviation from the IT strategy while considering the potential benefits. Updating the IT strategy (A) may not be prudent if the technology is not widely accepted or proven. Rejecting the proposal (B) ignores the significant benefits identified, and initiating an operational change request (C) may not be appropriate for a strategic alignment issue.