Certified in the Governance of Enterprise IT (CGEIT) — Question 222

To develop appropriate measures to improve organizational performance, the measures MUST be:

Answer options

• A. accepted by and meaningful to the stakeholders
• B. approved by the IT steering committee
• C. a result of benchmarking and comparative analysis
• D. based on existing and validated data sources

Correct answer: A

Explanation

The correct answer, A, emphasizes the importance of stakeholder buy-in and relevance, which are crucial for ensuring that performance measures are effective and embraced. While options B, C, and D may contribute to the process, they do not guarantee that the measures will be meaningful or accepted by those affected.