Certified in the Governance of Enterprise IT (CGEIT) — Question 216

The use of an IT balanced scorecard enables the realization of business value of IT through:

Answer options

• A. business value and control mechanisms
• B. outcome measures and performance drivers
• C. financial measures and investment management
• D. vision and alignment with corporate programs

Correct answer: B

Explanation

The correct answer is B because an IT balanced scorecard focuses on measuring the outcomes and key performance indicators that drive business success. The other options, while relevant to business value, do not directly capture the specific metrics and drivers that the balanced scorecard emphasizes.