Certified in the Governance of Enterprise IT (CGEIT) — Question 200

A strategic systems project was implemented several months ago. Which of the following is the BEST reference for the IT steering committee as they evaluate its level of success?

Answer options

• A. The project's business case
• B. Stakeholder satisfaction surveys
• C. The project's net present value (NPV)
• D. Operating metrics of the new system

Correct answer: A

Explanation

The project's business case provides the original objectives, expected benefits, and justification for the project, making it the best reference for assessing success. While stakeholder satisfaction surveys, net present value, and operating metrics are important, they do not encompass the full intent and goals outlined in the business case.