Certified in the Governance of Enterprise IT (CGEIT) — Question 171

The PRIMARY benefit of using an IT service catalog as part of the IT governance program is that it:

Answer options

• A. establishes enterprise performance metrics per service.
• B. improves the ability to allocate IT resources.
• C. provides a foundation for measuring IT performance.
• D. ensures IT effectively meets future business needs.

Correct answer: B

Explanation

The correct answer, B, highlights that an IT service catalog enhances the allocation of IT resources, making it easier to manage and deploy them effectively. Option A focuses on metrics, which is important but secondary to resource allocation. Option C mentions measuring performance but does not directly relate to resource distribution. Option D emphasizes future business needs, which is not the primary benefit of the service catalog itself.