Certified in the Governance of Enterprise IT (CGEIT) — Question 162

Which of the following characteristics would BEST indicate that an IT process is a good candidate for outsourcing?

Answer options

• A. Operational processes that are well-defined
• B. Non-strategic processes that are not documented
• C. Strategic processes that require expert professionals
• D. Processes with higher risk to the enterprise

Correct answer: A

Explanation

Option A is correct because well-defined operational processes can be easily transferred to an external provider, ensuring efficiency and consistency. Options B and C are less suitable for outsourcing, as non-strategic processes lack importance and documentation, while strategic processes typically require in-house expertise. Option D is incorrect because high-risk processes may be better managed internally to maintain control.