Certified in the Governance of Enterprise IT (CGEIT) — Question 151

An enterprise developed a new e-business web application designed to broaden its sales base. Internal project management guidelines were followed, but indicators for key goals were not established. Which of the following should be the MAIN concern of the IT steering committee?

Answer options

• A. It may be difficult to align IT objectives with performance.
• B. Benefits realization may not be properly assessed.
• C. Resources may not be optimally utilized.
• D. Return on investment may be difficult to evaluate.

Correct answer: B

Explanation

The main concern for the IT steering committee should be the proper assessment of benefits realization, as without established indicators, it becomes difficult to measure the success of the application. While aligning IT objectives (A), resource utilization (C), and evaluating ROI (D) are important, they stem from the foundational need to assess the actual benefits derived from the project.