Certified in the Governance of Enterprise IT (CGEIT) — Question 14

Which of the following would a CIO use to present the overall view of IT performance to the board of directors?

Answer options

• A. Maturity model
• B. Balanced scorecard
• C. Key performance indicators (KPIs)
• D. Key risk indicators (KRIS)

Correct answer: B

Explanation

The Balanced scorecard is a strategic planning and management system that provides a framework for tracking and managing organizational performance, making it suitable for presenting to the board. Maturity models assess the capability of processes, KPIs measure specific performance metrics, and KRIs focus on potential risks, none of which deliver the holistic view required by a board.