Certificate of Cloud Auditing Knowledge (CCAK) — Question 221

Which of the following is an example of reputational business impact?

Answer options

• A. While the breach was reported in a timely manner to the CEO, the CFO and CISO blamed each other in public, resulting in a loss of public confidence that led the board to replace all three.
• B. The cloud provider fails to report a breach of customer personal data from an unsecured server, resulting in GDPR fines of 10 million euros.
• C. A distributed denial of service (DDoS) attack renders the customer's cloud inaccessible for 24 hours, resulting in millions in lost sales.
• D. A hacker using a stolen administrator identity brings down the Software as a Service (SaaS) sales and marketing systems, resulting in the inability to process customer orders or manage customer relationships.

Correct answer: A

Explanation

Option A is correct because it highlights a direct impact on public confidence due to the public blame among executives, which affects the company's reputation. The other options focus on financial losses or operational issues rather than the reputational damage caused by public disputes.