ISACA Certified AI Security Manager — Question 20

An organization recently introduced a generative AI chatbot that can interact with users and answer their queries. Which of the following would BEST mitigate hallucination risk identified by the risk team?

Answer options

Correct answer: A

Explanation

Performing model testing and validation is crucial as it allows for the identification and correction of inaccuracies, thereby reducing the likelihood of hallucinations. While training developers about AI risks (B) and fine-tuning the model (C) are beneficial, they do not directly address the validation of the model's outputs. Training on large datasets (D) may improve performance but does not specifically mitigate hallucination risks.