ISACA Certified Artificial Intelligence Auditor (CAIA) — Question 52

An organization is using information gathered from customer accounts to train its AI chatbot. Which of the following is the GREATEST risk associated with this practice?

Answer options

• A. Transparency
• B. AI model hallucinations
• C. AI bias
• D. Disclosure of personal information

Correct answer: D

Explanation

The greatest risk is the disclosure of personal information, as training an AI chatbot with sensitive customer data can lead to unintended exposure of private details. While transparency, AI model hallucinations, and AI bias are important considerations, they do not pose as immediate a risk to individual privacy as the potential for disclosing personal information.