Entry Certificate in Business Analysis (ECBA) — Question 99

Which of the following techniques is used when recommendations for improvement are supported by objective and quantitative evidence?

Answer options

• A. Observation
• B. Functional decomposition
• C. Balanced scorecard
• D. Estimation

Correct answer: A

Explanation

The correct answer is A, Observation, as it involves collecting data through direct assessment, providing objective evidence for recommendations. The other options, while useful in different contexts, do not inherently rely on objective and quantitative evidence as their primary function.