Entry Certificate in Business Analysis (ECBA) — Question 95

What inputs are required to assess business analysis work and to plan to improve processes?

Answer options

• A. Business analysis performance assessment and performance objectives
• B. Business analysis approach and performance objectives (external)
• C. Business analysis approach and key performance objectives (internal)
• D. Business analysis approach and metrics and key performance indicators (KPIs)

Correct answer: B

Explanation

The correct answer, B, emphasizes the importance of having an external business analysis approach along with performance objectives to effectively assess and plan improvements. Options A, C, and D do not mention the necessary external performance objectives, which are critical for a comprehensive evaluation and planning process.