Entry Certificate in Business Analysis (ECBA) — Question 88

If inconsistencies arise between different elicitation results, the business analyst (BA) should:

Answer options

• A. escalate them to the business sponsor.
• B. report them to the project manager.
• C. resolve them through collaboration.
• D. reconcile them through experience.

Correct answer: C

Explanation

The correct approach is to resolve inconsistencies through collaboration, as this allows for a comprehensive understanding and consensus among stakeholders. Escalating to the business sponsor or reporting to the project manager may not directly address the root cause of the inconsistencies. Relying on experience alone may overlook valuable insights that collaboration can provide.