Entry Certificate in Business Analysis (ECBA) — Question 85

Which action would a business analyst (BA) propose to improve the operation of the business?

Answer options

• A. Simplify the work people perform
• B. Outsource the operation team
• C. Assist in the daily activities
• D. Shadow the expert staff

Correct answer: A

Explanation

The correct answer is A because simplifying the work enhances efficiency and productivity. Options B and C may not directly target operational improvements, while D focuses on observation rather than action.