Entry Certificate in Business Analysis (ECBA) — Question 56

Which of the following techniques would a business analyst (BA) use to conduct elicitation?

Answer options

• A. Prioritization
• B. Reviews
• C. Observation
• D. Estimation

Correct answer: C

Explanation

Observation is a key technique for a business analyst to conduct elicitation as it allows for the direct gathering of information about workflows and behaviors in a natural setting. The other options, while useful in various contexts, do not specifically focus on the direct observation of users and processes to extract requirements.