Entry Certificate in Business Analysis (ECBA) — Question 49

A technique that is used to elicit information by viewing and understanding activities and their context is known as:

Answer options

• A. workshop.
• B. observation.
• C. brainstorming.
• D. review.

Correct answer: B

Explanation

The correct answer is B, observation, as it specifically involves watching and comprehending activities within their context to gather insights. The other options are not focused on the act of watching activities; a workshop is more about collaborative working sessions, brainstorming is generating ideas, and a review is assessing or evaluating something after it has occurred.