Entry Certificate in Business Analysis (ECBA) — Question 35

What are the two basic types of interviews to elicit business analysis information?

Answer options

• A. Closed and open ended
• B. Unstructured and structured
• C. Planned and unplanned
• D. Face-to-face and telephonic

Correct answer: B

Explanation

The correct answer is B, as unstructured and structured interviews represent the primary formats used in business analysis. Unstructured interviews allow for a free-flowing conversation, while structured interviews follow a specific set of questions. The other options, while they describe types of interviews, do not specifically capture the core methodologies used in business analysis.