Certification of Capability in Business Analysis (CCBA) — Question 89

Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

Answer options

• A. Face-to-face
• B. Ad hoc
• C. Chain of command
• D. Formal

Correct answer: D

Explanation

In a plan-driven approach, communication tends to be structured and follows established protocols, which makes 'Formal' the correct answer. The other options like 'Face-to-face' and 'Ad hoc' imply more casual or spontaneous communication methods, which are less typical in a plan-driven environment. 'Chain of command' refers to a hierarchical structure but does not specifically address the formal nature of communication required.