Certification of Capability in Business Analysis (CCBA) — Question 72

You are the business analyst for your organization and you're using a plan-driven approach to business analysis processes. In this environment, what types of communications are most likely required to be used in regard to requirements?

Answer options

• A. Informal
• B. Ad hoc
• C. Face-to-face
• D. Formal

Correct answer: D

Explanation

In a plan-driven approach, formal communication is essential to ensure that all stakeholders have a clear and documented understanding of requirements. Informal, ad hoc, and face-to-face communications may not provide the necessary structure or traceability required in a plan-driven environment.