Certification of Capability in Business Analysis (CCBA) — Question 457

A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?

Answer options

• A. Consider business relevance while tracing requirements
• B. Choose appropriate format to communicate requirements
• C. Ensure test scenarios align to business requirements
• D. Facilitate a focus group with users to get feedback

Correct answer: A

Explanation

The correct answer, A, emphasizes the need for the BA to ensure that requirements are relevant to the business's goals, preventing non-value-adding features. Options B and C, while important for communication and testing, do not directly address the necessity of aligning requirements with business value. Option D, while useful for gathering user input, does not guarantee that the requirements will be relevant to the business's needs.