Certification of Capability in Business Analysis (CCBA) — Question 449

Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

Answer options

• A. End users
• B. Business analysts
• C. Project managers
• D. Functional managers

Correct answer: C

Explanation

Project managers are often in close contact with the project's day-to-day operations and can observe issues firsthand that might signal a business need. While end users and functional managers may also notice problems, they do not typically have the same comprehensive oversight as project managers. Business analysts may analyze needs but are not as directly involved in day-to-day operations.