Certification of Capability in Business Analysis (CCBA) — Question 444

A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort. How should the business analyst (BA) handle the situation?

Answer options

• A. Ask the project sponsor for additional funding
• B. Escalate the request to the project manager for reevaluation of the plan
• C. Spend the required effort to develop the detail
• D. Explain that the degree of effort may not be necessary at this stage

Correct answer: B

Explanation

The correct answer is B because escalating to the project manager allows for a reevaluation of priorities and resource allocation without prematurely committing significant effort. Option A is not ideal since additional funding may not be justified, C could lead to inefficient use of resources, and D may downplay the stakeholder's needs without addressing them properly.