Certification of Capability in Business Analysis (CCBA) — Question 432
The project plan called for deliverables to be handed over at the end of the project. Although the client's business team was satisfied, the client's technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team’s resistance?
Answer options
- A. Escalate to project sponsor
- B. Meet with technical team
- C. Reassess the project objectives
- D. Email the business team
Correct answer: C
Explanation
The correct answer is C, as reassessing the project objectives allows for alignment between the business and technical teams, potentially addressing their concerns. Options A and D do not directly engage with the technical team to resolve their resistance, while option B, while beneficial, does not guarantee a change to the project plan that may alleviate their concerns.