Certification of Capability in Business Analysis (CCBA) — Question 410

You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?

Answer options

• A. The requirement with the conflict should be excluded from the approved set of requirements and must be resolved before it can be joined to the approved set of requirements.
• B. The conflict must be documented as a risk.
• C. The conflict must be resolved before the set of requirements may be approved.
• D. The conflict must be documented in an issues log, assigned to an issue owner, and then the endeavor may continue.

Correct answer: D

Explanation

The correct answer is D because documenting the conflict in an issues log and assigning it to an issue owner allows the project to continue while ensuring that the conflict is addressed later. Option A is incorrect because excluding the requirement does not allow the continuation of the project. Option B is not sufficient as simply documenting it as a risk does not facilitate resolution. Option C is also wrong because it suggests halting progress until resolution, which is not necessary if managed properly.