Certification of Capability in Business Analysis (CCBA) — Question 388

As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?

Answer options

• A. Identifying stakeholders
• B. Job shadowing
• C. Defining and determining business analysis processes
• D. Planning how requirements will be approached, traced, and prioritized

Correct answer: A

Explanation

The correct answer is A, as identifying stakeholders is essential in the elicitation process to understand who is involved in or affected by the job. Option B, job shadowing, is a method of observation but not a direct elicitation process. Options C and D focus on defining and planning processes rather than the act of eliciting information.